Directorate General Factory Advice Service OSHA Helpline Number India Customer Care Number | Toll Free Number

Introduction – About Directorate General Factory Advice Service OSHA Helpline Number India, History, Industries

The Directorate General Factory Advice Service & Labour Institutes (DGFASLI) serves as a pivotal agency under the Ministry of Labour and Employment, Government of India. Established with the aim of promoting occupational safety, health, and welfare in factories and ports, DGFASLI plays a critical role in ensuring compliance with factory laws and standards. Its mandate includes providing expert advice, inspection, and consultancy services to industries across the country.

DGFASLI’s roots date back to the early 20th century when industrialization was gaining momentum in India. Over decades, it has evolved to become the central advisory body for occupational safety and health matters. The organization works in close coordination with State Factory Advisory Services and Labour Institutes (FASLIs) to implement safety norms efficiently.

Industries covered by DGFASLI span manufacturing units, chemical plants, textile mills, ports, construction sites, and more. Its services are essential for sectors where worker safety is a paramount concern due to hazardous processes or environments.

Why Directorate General Factory Advice Service OSHA Helpline Number India Customer Support is Unique

The customer support system of DGFASLI is unique because it integrates expert guidance on occupational safety with direct governmental assistance, ensuring that industries receive authentic, timely, and actionable advice. Unlike conventional customer care services, DGFASLI’s helpline offers specialized support related to compliance with the Factories Act, handling hazardous substances, accident prevention, and training programs.

This helpline functions as a bridge between factory management, workers, and regulatory authorities. It addresses complex queries regarding safety audits, risk assessment, emergency preparedness, and health surveillance. The staff manning the helpline are trained professionals with deep knowledge of industrial safety regulations and best practices across multiple sectors.

Additionally, the helpline operates with a commitment to confidentiality and transparency, making it a trusted resource for businesses and workers alike. This specialized focus and government backing set DGFASLI apart from other customer support services.

Directorate General Factory Advice Service OSHA Helpline Number India Toll-Free and Helpline Numbers

For ease of access, the Directorate General Factory Advice Service provides dedicated toll-free helpline numbers and contact points that industries and workers can use to seek advice and assistance. These numbers are operational during standard business hours and are staffed by experts ready to handle inquiries related to occupational safety and health.

Key Contact Numbers:

• Toll-Free Helpline Number: 1800-11-4321
• OSHA Helpline (Factory Safety): 1800-180-3421
• Customer Care Number (General Inquiries): 022-2378-4444
• Email Support: info@dgfasli.nic.in

These helpline numbers are strategically established to provide immediate guidance on factory safety, legislative compliance, accident reporting, and training program enrollment. They serve as the first point of contact for any factory-related occupational health and safety concerns.

How to Reach Directorate General Factory Advice Service OSHA Helpline Number India Support

Reaching out to DGFASLI's support team is straightforward and designed to cater to the diverse needs of Indian industries. Here is a step-by-step guide to effectively connect with the Directorate General Factory Advice Service OSHA helpline:

1. Via Toll-Free Phone: Dial the toll-free number 1800-11-4321 from any landline or mobile phone in India. This number connects you directly to the helpline desk, where trained officers are available to answer your queries.
2. Direct Helpline Lines: For more specific concerns, use the OSHA helpline number 1800-180-3421 dedicated to factory safety advice.
3. Email Communication: For non-urgent queries or documentation requests, send an email to info@dgfasli.nic.in. This channel is useful for detailed communication and follow-up.
4. Official Website: Visit https://dgfasli.gov.in to access additional resources, submit online forms, or find contact details of regional offices and labour institutes.
5. Regional Offices: DGFASLI operates regional offices and labour institutes in major industrial hubs. Contact numbers for these offices are available on the official website.

When contacting the helpline, it is advisable to have relevant details handy such as factory registration number, nature of the industry, and specific safety concerns to facilitate quicker and more accurate assistance.

Worldwide Helpline Directory

Occupational safety and health are global priorities, and many countries have established their own factory advice and OSHA helplines. Below is a directory of key international helpline numbers and resources to assist industries and workers worldwide:

• United States OSHA: 1-800-321-OSHA (6742) – www.osha.gov
• United Kingdom HSE: 0300 003 1747 – www.hse.gov.uk
• Canada CCOHS: 1-800-263-8466 – www.ccohs.ca
• Australia Safe Work: 13 10 50 – www.safeworkaustralia.gov.au
• Germany BG BAU: +49 30 85781-0 – www.bgbau.de
• Japan JISHA: +81 3 3434 2121 – www.jisha.or.jp
• India DGFASLI: 1800-11-4321 – www.dgfasli.gov.in

These numbers provide critical support for occupational safety queries, compliance issues, and emergency response coordination in their respective countries. Many of these agencies collaborate internationally to promote best practices and knowledge sharing.

About Directorate General Factory Advice Service OSHA Helpline Number India – Key Industries and Achievements

DGFASLI supports a broad spectrum of industries including manufacturing, chemicals, textiles, mining, ports, construction, and electronic goods production. The organization conducts safety audits, risk assessments, and training programs that enhance workplace safety standards across India.

Some of the key achievements of DGFASLI include:

• Implementation of the National Policy on Safety, Health, and Environment at Workplaces
• Development of model safety codes and guidelines for hazardous industries
• Capacity building through continuous training of factory inspectors and safety officers
• Reduction in workplace accidents in participating industries due to proactive advisory services
• Introduction of modern technologies like risk management software and online compliance portals

These achievements reflect DGFASLI’s commitment to improving occupational health standards and its leadership in factory safety governance in India.

Global Service Access

While DGFASLI primarily serves Indian industries, it also facilitates global access to its expertise through various platforms. International companies operating in India or collaborating with Indian factories can utilize the helpline and consultancy services to ensure compliance with both local and international safety norms.

Additionally, DGFASLI participates in international forums and bilateral cooperation programs aimed at harmonizing occupational safety standards worldwide. Its digital resources, training modules, and advisory services are accessible online, enabling remote assistance and knowledge exchange across borders.

The organization’s emphasis on global partnerships enhances the reach and effectiveness of its safety initiatives, benefiting industries and workers internationally.

FAQs

1. What is the primary role of the Directorate General Factory Advice Service & Labour Institutes?

DGFASLI serves as a central advisory body for occupational safety, health, and welfare in factories and ports across India, offering expert guidance, inspections, and training.

2. How can I contact the DGFASLI helpline for factory safety advice?

You can call the toll-free number 1800-11-4321 or the OSHA-specific helpline 1800-180-3421 for expert assistance.

3. Is the DGFASLI helpline available 24/7?

The helpline generally operates during official business hours. For emergencies outside these hours, contacting local labour authorities or emergency services is recommended.

4. Does DGFASLI provide training programs for factory workers and safety officers?

Yes, DGFASLI organizes various training sessions and workshops to improve safety awareness and compliance in industries.

5. Can international companies operating in India use DGFASLI’s services?

Absolutely, DGFASLI supports all industries operating within India, including multinational corporations, and provides guidance on compliance with Indian factory laws.

6. Where can I find more information about DGFASLI’s services and publications?

Visit the official website at https://dgfasli.gov.in for comprehensive resources, contact details, and updates.

Conclusion

The Directorate General Factory Advice Service & Labour Institutes (DGFASLI) stands as a cornerstone institution in India’s mission to ensure safe and healthy working environments in factories and industrial establishments. Its specialized OSHA helpline and customer care services provide timely, expert advice that is crucial for regulatory compliance and risk management.

By offering toll-free access, regional support, and comprehensive training programs, DGFASLI fosters a culture of safety that benefits workers, employers, and the broader industrial ecosystem. Its collaboration with global safety organizations further amplifies its impact and facilitates the adoption of international best practices in India.

For industries seeking authoritative and accessible guidance on occupational safety and health, contacting DGFASLI through its helpline numbers or online platforms is a vital step toward achieving safer workplaces and sustainable industrial growth.