Kisan Call Centre Helpline Agriculture Department Contact

Kisan Call Centre Helpline Agriculture Department Contact Customer Care Number | Toll Free Number Introduction – About Kisan Call Centre Helpline Agriculture Department Contact The Kisan Call Centre (KCC) Helpline is an initiative launched by the Government of India to provide farmers with easy access to agricultural information and expert advice. Established in 2004, this helpline aims to bridge

Nov 17, 2025 - 12:18
Nov 17, 2025 - 12:18
 0

Kisan Call Centre Helpline Agriculture Department Contact Customer Care Number | Toll Free Number

Introduction – About Kisan Call Centre Helpline Agriculture Department Contact

The Kisan Call Centre (KCC) Helpline is an initiative launched by the Government of India to provide farmers with easy access to agricultural information and expert advice. Established in 2004, this helpline aims to bridge the communication gap between farmers and agricultural experts by offering a toll-free number where farmers can seek guidance related to crops, fertilizers, pesticides, weather, and government schemes.

The agriculture sector is the backbone of India’s economy, employing nearly 58% of the population. With the advent of technology and increased digital penetration, the Kisan Call Centre has evolved into a vital tool for empowering farmers and improving agricultural productivity. It addresses the challenges faced by farmers by providing timely, accurate, and relevant information, thereby contributing to sustainable farming practices and rural development.

Why Kisan Call Centre Helpline Agriculture Department Contact Customer Support is Unique

The Kisan Call Centre Helpline is unique due to several critical factors that set it apart from other agricultural support services:

Multilingual Support

India is a diverse country with multiple languages spoken across regions. The Kisan Call Centre offers services in over 22 languages, ensuring that farmers from different states can communicate in their native tongue without any barriers.

24/7 Availability

The helpline operates round the clock, allowing farmers to reach out at any time of the day or night. This continuous availability is crucial during critical farming periods, such as sowing or harvesting seasons.

Expert Consultation

Calls are handled by trained agricultural experts who provide scientifically backed advice. This reduces misinformation and helps farmers make informed decisions.

Integration with Local Agricultural Departments

The Kisan Call Centre is integrated with state and district agricultural departments, enabling seamless coordination and delivery of localized solutions based on regional agricultural practices and challenges.

Free of Cost Service

The helpline number is toll-free, making it accessible to all farmers regardless of their financial status, thus democratizing agricultural knowledge.

Kisan Call Centre Helpline Agriculture Department Contact Toll-Free and Helpline Numbers

The primary toll-free number for the Kisan Call Centre is:

1800-180-1551

This number connects farmers to the central call centre where they can receive assistance in multiple languages. Apart from the central number, many states have their own dedicated Kisan Call Centre numbers tailored for region-specific queries. Below is a list of some state-level helpline numbers:

  • Uttar Pradesh: 1800-180-1551
  • Maharashtra: 1800-22-1551
  • Punjab: 1800-180-1551
  • Kerala: 1800-425-1551
  • Tamil Nadu: 1800-425-1551

Farmers can also reach out through SMS services and mobile applications linked to the Kisan Call Centre for additional support.

How to Reach Kisan Call Centre Helpline Agriculture Department Contact Support

Reaching the Kisan Call Centre Helpline is straightforward and accessible through various mediums:

1. Toll-Free Phone Call

Dial the toll-free number 1800-180-1551 from any phone, mobile or landline. Farmers can select their preferred language and describe their problem to the agricultural expert on call.

2. SMS Services

Farmers can send SMS queries to designated numbers provided by their state agriculture department. This service is particularly useful for those with limited call connectivity.

3. Mobile Applications

Several mobile apps, such as the ‘Kisan Suvidha’ app developed by the Government of India, provide direct access to Kisan Call Centre support along with weather updates, market prices, and crop advisories.

4. Local Agricultural Offices

Farmers can visit local agriculture extension offices or Krishi Vigyan Kendras (KVKs) where officers can assist with contact information and help connect to the Kisan Call Centre.

Worldwide Helpline Directory

While the Kisan Call Centre is primarily an Indian government initiative focused on Indian farmers, similar agricultural helpline services exist worldwide to support farmers in various countries. Here are some examples:

  • USA: USDA Helpline – 1-800-827-6347
  • Australia: Farm Helpline – 1300 795 267
  • Canada: Agri-Food Call Centre – 1-877-246-4682
  • UK: AHDB Helpline – 0845 608 0076
  • Kenya: Ministry of Agriculture Helpline – 0707 050 000

These helplines provide local farmers with expert advice, weather alerts, pest management, and government scheme information, similar to India’s Kisan Call Centre.

About Kisan Call Centre Helpline Agriculture Department Contact – Key Industries and Achievements

The Kisan Call Centre primarily serves the agriculture industry, including crop production, horticulture, animal husbandry, fisheries, and forestry. Since its inception, the KCC has achieved significant milestones:

  • Wide Reach: The KCC has handled millions of calls from farmers across India, making it one of the largest agricultural helpline services globally.
  • Empowerment: It has empowered farmers with knowledge on modern farming techniques, pest control, soil health management, and government subsidy schemes.
  • Disaster Response: During natural calamities like droughts or floods, the KCC has played a crucial role in disseminating timely information to mitigate losses.
  • Technology Integration: The KCC has leveraged mobile apps and SMS technology to enhance farmer engagement and extend its support beyond voice calls.
  • Collaboration: The initiative works closely with ICAR (Indian Council of Agricultural Research), NABARD, and various state agriculture departments, ensuring the information remains updated and scientifically accurate.

Global Service Access

Though the Kisan Call Centre is India-centric, its model serves as a benchmark for other countries aiming to establish similar agricultural support services. The combination of multilingual support, toll-free access, expert consultation, and integration with local agencies creates a replicable framework for global agricultural helplines.

Global service access is increasingly facilitated through digital platforms. With advancements in satellite communication and mobile networks, farmers in remote areas worldwide can now access real-time agricultural advice. Initiatives inspired by KCC’s success are being incorporated in developing countries, promoting sustainable farming and food security at a global scale.

FAQs

What is the primary contact number for Kisan Call Centre?

The primary toll-free contact number is 1800-180-1551.

Is the Kisan Call Centre helpline free to use?

Yes, the helpline number is toll-free and free of charge.

Can farmers get advice in their regional language?

Yes, the helpline supports over 22 regional languages to cater to diverse linguistic needs.

What kind of issues can be addressed through the Kisan Call Centre?

Farmers can seek help related to crop cultivation, pest management, weather forecasts, soil health, fertilizers, government schemes, and market prices.

Is the Kisan Call Centre available 24/7?

Yes, the helpline operates 24 hours a day, 7 days a week.

Can I access Kisan Call Centre services via mobile apps?

Yes, apps like 'Kisan Suvidha' provide access to KCC services along with additional agricultural information.

Conclusion

The Kisan Call Centre Helpline Agriculture Department Contact is a pioneering service that has revolutionized agricultural support in India. By providing accessible, expert, and multilingual assistance to farmers, it has enhanced agricultural productivity and promoted sustainable farming practices. Its toll-free access and 24/7 availability ensure that farmers can receive timely help, reducing uncertainties and improving livelihoods. As the agriculture sector evolves, the Kisan Call Centre continues to be a cornerstone of agricultural development, inspiring similar initiatives worldwide. For farmers seeking guidance, the Kisan Call Centre remains an invaluable resource, bridging the gap between science and practice with just a phone call.