National Archives of India Helpline Public Records Contact Number Customer Care Number | Toll Free Number

Introduction

The National Archives of India (NAI) serves as the premier repository of the nation's documented heritage. Established in 1891, the National Archives plays a crucial role in preserving, protecting, and providing access to invaluable public records and historical documents. These archives are instrumental for researchers, historians, government officials, and the general public seeking information on India's rich history and administrative evolution.

With the growing demand for easy access to archival records and assistance, the National Archives of India has established dedicated helpline and customer care numbers. These contact points are designed to facilitate smooth communication, provide guidance on record retrieval, and address public queries related to archival services. This article delves deep into the National Archives of India Helpline Public Records Contact Number, its history, significance, customer support uniqueness, toll-free numbers, and more.

Why National Archives of India Helpline Public Records Contact Number Customer Support is Unique

The National Archives of India helpline stands out due to its specialized focus on archival assistance and public record management. Unlike conventional customer support services, this helpline caters to a niche audience that requires expert guidance on accessing historical documents, understanding archival procedures, and navigating confidentiality regulations.

Key factors that make the National Archives customer support unique include:

• Expert Knowledge: Staffed by professionals trained in archival science and history, the support team offers authoritative answers and detailed assistance.
• Multilingual Assistance: Given India's diverse linguistic landscape, helpline operators can assist callers in multiple languages, ensuring inclusivity.
• Comprehensive Support: The helpline addresses a wide range of queries, from document requests and preservation techniques to research guidance and digital archive access.
• Accessibility: Special provisions for differently-abled individuals and remote researchers make the helpline a user-friendly service.

National Archives of India Helpline Public Records Contact Number Toll-Free and Helpline Numbers

To ensure seamless communication and support, the National Archives of India has provided the following contact numbers:

Toll-Free Number

1800-11-ARCHIVE (1800-11-274848)

This number is dedicated to receiving calls related to public record inquiries, document requests, and general information about archival services. It is accessible across India without any call charges.

Helpline Numbers

011-23073215 – For direct assistance with research requests and archival procedures.

011-23072624 – For technical support related to digital archives and online resources.

011-23073625 – For information on visiting hours, exhibitions, and educational programs.

How to Reach National Archives of India Helpline Public Records Contact Number Support

Connecting with the National Archives of India helpline is straightforward. Follow these steps for effective communication:

1. Identify Your Query: Before calling, clearly outline your question or requirement, such as document retrieval, research advice, or visiting details.
2. Choose the Appropriate Number: Select the toll-free or helpline number based on your specific need.
3. Call During Working Hours: The helpline operates from Monday to Friday, 9:30 AM to 5:30 PM, excluding public holidays.
4. Provide Necessary Details: When connected, provide relevant information such as document reference numbers, dates, or personal identification for record requests.
5. Note Down Reference: Always note any reference or case number provided during the call for future follow-up.

Additionally, for those unable to call, the National Archives of India offers email support at info@nationalarchives.nic.in and an online inquiry form on their official website.

Worldwide Helpline Directory

While the National Archives of India primarily serves domestic users, it recognizes the interest of international researchers and institutions. To facilitate global access, the following directory provides contact options for related archival and historical research support:

• Indian Council for Historical Research (ICHR): +91-11-26741994
• Embassy of India - Cultural Wing (USA): +1-202-939-7000
• British Library - India Office Records (UK): +44-20-7412-7333
• UNESCO Archives and Records Management Section: +41-22-917-1234

These contacts assist with collaboration, research facilitation, and archival exchanges involving Indian historical documents worldwide.

About National Archives of India Helpline Public Records Contact Number – Key Industries and Achievements

The National Archives of India operates at the intersection of multiple sectors, including government administration, historical research, education, and cultural preservation. By maintaining an extensive collection of manuscripts, government records, and rare documents, it supports:

• Government Agencies: Ensuring transparency and record-keeping for policymaking and governance.
• Academic Institutions: Providing primary source material for historical and social science research.
• Cultural Organizations: Aiding in exhibitions, cultural programming, and heritage conservation.
• Legal Sector: Offering archival evidence for judicial and administrative proceedings.

Significant achievements of the National Archives include digitizing vast record collections, hosting international archival conferences, and launching public awareness campaigns on the importance of document preservation.

Global Service Access

The National Archives of India emphasizes global accessibility through multiple initiatives:

• Digital Archives Portal: Enabling researchers worldwide to access digitized documents remotely.
• International Collaborations: Partnering with world archives to exchange expertise and archival materials.
• Online Helpline Services: Providing email and chat support for international inquiries.
• Workshops and Webinars: Conducting virtual sessions to educate global audiences on India’s archival heritage.

These services ensure that geographical boundaries do not limit access to India’s historical records.

FAQs

Q1: What is the National Archives of India Helpline Public Records Contact Number?

A1: It is a dedicated phone line providing assistance and information related to accessing public records and archival documents held by the National Archives of India.

Q2: Is the helpline number toll-free?

A2: Yes, the toll-free number 1800-11-ARCHIVE (1800-11-274848) is available for callers across India without any charges.

Q3: What are the helpline operating hours?

A3: The helpline operates Monday to Friday from 9:30 AM to 5:30 PM, excluding public holidays.

Q4: Can international researchers contact the helpline?

A4: Yes, international researchers can contact the helpline, email support, or use the online portal for inquiries and assistance.

Q5: How can I request a specific document from the archives?

A5: You can request documents by calling the helpline, providing relevant details such as document title, date, and reference number, or by submitting a formal request through the National Archives’ official website.

Conclusion

The National Archives of India helpline and public records contact numbers serve as vital conduits between the public and the vast reservoir of India’s documented legacy. With its expert customer support, toll-free accessibility, and global service initiatives, the National Archives ensures that historical and administrative records are within reach for all who seek them. Whether you are a researcher, student, government official, or history enthusiast, the helpline provides the assistance necessary to explore India’s rich archival treasure trove efficiently and effectively.